Privacy policy

CeniorPhone Oy values the privacy of its customers and is committed to protecting and respecting your privacy and complying with EU data protection regulations and privacy laws. This Privacy Statement applies to all personal information collected in connection with our services on the CeniorPhone at www.ceniorphone.com

In this Privacy Statement, “personal information” means information relating to an identified or identifiable natural person.

This privacy statement explains how we protect your privacy and the personal information we process about you and explains the principles under which we collect data and the purposes for which we use it, as well as the use of cookies.

By visiting the Site or disclosing your personal information to us, you understand and consent to collecting, using, processing, transferring, and disclosing your data worldwide under this Privacy Statement.

Collection of personal information

Certain technical information may be collected automatically as part of our website or other information channels, as exemplified by the newsletter. Such information includes your IP address, times of use, pages and links you visit, content you view, information about your devices, and other technical information that your browser provides to us or that may otherwise be collected in connection with our services.

We may use cookies in connection with our services and collect personal information. Cookies are small files, usually letters and numbers, that are automatically stored on your device’s hard drive when a user visits certain pages on the network. Cookies can be used to maintain the status of sessions and to help identify the user’s personal preferences in the online service. If you do not want to receive cookies or do not want to be notified when they are installed on your computer, you can make the necessary changes to your browser settings.

CeniorPhone and CeniorPhone Call & SMS Add-on mobile applications work without using any backend for data processing. This way we can assure our customers that no personal information (contacts, call lists, images, videos, messages, phone numbers) are sent over the internet. CeniorPhone uses the devices internal contact book and asks access to it through native android permissions. Additionally, no data is shared with any 3rd parties. 

Purpose of personal data

We use your personal information for the following purposes:
support for business brokerage services, newsletters, and your requests;
if necessary, providing access to restricted parts of the App;
Notification of product updates, updated information, and other CeniorPhone services; providing, auditing, analyzing, developing, managing, and securing our services; customer relationship management, hosting, analysis and development; market research and electronic direct marketing under applicable laws; protecting our rights and / or property and preventing and investigating fraud and another misuse; and compliance with any legal and / or law enforcement or other civil or criminal law requirements.

The information is processed in connection with the customer relationship between the customer and the CeniorPhone and services based on the customer’s separate express consent or legal obligations.

Recipients of personal data / Transfer of personal data

We may share your personal information with third parties who act as subcontractors when we process the data. Such subcontracted third parties process the information on our behalf.

No personal data is transferred outside the EU, even when third parties are used as subcontractors.

Your rights

Once registered, each person whose personal information we have collected has the rights under the General Data Protection Regulation (GDPR):
Right to know what information we hold about you: If you want to know what kind of personal information we hold about you, please get in touch with us using the contact details below.
The right to request the rectification or deletion of your data or to restrict the processing of your data, or the right to object to the processing of personal data relating to you: If you wish to exercise the above rights, don’t hesitate to get in touch with us using the contact details below.

Right to withdraw your consent: You have the right to withdraw your consent at any time. Any electronic direct marketing communications you receive from us, such as emails, will allow you to opt-out of our communications in the future. If you wish to withdraw your consent or unsubscribe from our newsletter, please contact us using the contact details below.

Security

All personal data is protected against unauthorized access and accidental or unlawful destruction, alteration, disclosure, transfer, or other unlawful processing.

When we process personal data, we carry out unauthorized access to your data, accidental or unlawful destruction, or manipulation of your data.

We follow good data protection practices in the processing of personal data and technical solutions.

All access to personal information is controlled under good practice.

You can find our app privacy policy here.

Contact details of the controller

The registrar is CeniorPhone Oy in Finland. Please email olli@ceniorphone.com or +358451304001 to contact our Privacy Officer.